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How can we help?

Frequently asked questions

How do I get a certificate?

To receive a certificate, you must complete part 1 and part 2 of a course.

If a course doesn’t have a part 1 and part 2 , you will receive a certificate at the end of the course.

To view your certificates, visit your profile page and click on the certificate icon.

You will need to download it in order to print it.

How do I enrol onto a course?

Part 1 courses

When you create an account you are automatically enrolled onto our Part 1 courses. Visit your profile page and click on any of the courses to get started.

Digital Learner or Part 1 (if you joined Teach2030 before May 2023)

To enrol onto our Digital Learner course or a Part 1 if you were not automatically enrolled, find the course, navigate to the course page and then click “Take this course”. If you are not logged in it will say “Login to enroll”. Click this to login and then you’ll be automatically enrolled onto the course you have chosen.

Visit your profile page and click on any of the courses to get started.

Repeat this process for all courses you enroll onto.

Part 2 Courses

To enrol onto a Part 2 course you must first complete the related Part 1 Course. Once you have done this, navigate to the course page of the Part 2 Course and click “Take this course”. You will then need to follow the steps through the checkout and pay $5 to enrol.

If you have a discount code you can add this at checkout to access it for free.

How do I use a discount code?

You may have a discount code to access a Part 2 for free. This can be inputted on the Basket page.

What is upskilling?

Upskilling is the process of learning new skills. At Teach2030, we’re always encouraging upskilling. Here’s why it’s important:

How do I register for Teach2030?

To create a free account on Teach2030, visit our registration page by clicking here.

Or click the Login/Register button in the grey menu at the top of the page.

Then click the white button on the screen below that will appear.

Once on the sign up page, fill in the form and press “Register.” You’ll be automatically redirected to your profile page.

Top tip: Your username can be the same as your email address, making it easier to login next time. Plus, don’t forget to make your password easy to remember.

How do I reset my password?

If you’re logged in

Visit your profile page by clicking here and simply fill in your old password and what you’d like your new password to be then click save changes. Your password is now changed.

If you’re not logged in and have lost or can’t remember your password

To login, find and click the Login/Register button in the grey menu.

Underneath the “Login” section in white, you’ll see a button that says “Lost your Password”.

Click this and on the page you’re taken to fill in your username or email address. You’ll then be sent an email with a link. Click on that link and you’ll be taken by our website where you can set a new password.

How do I pay for a Part 2 course?

When you have clicked on the checkout button, you will be taken to a payment page. You can pay my Paypal or credit/debit card.

Please click here to contact us if you are having trouble paying for your course.

How do I upskill?

We can help you upskill in differenet ways:

How do I login?

To login, find and click the Login/Register button in the grey menu.

This box will then popup:

Fill in your username or email address and your password underneath the Login section in white and then click the grey “login” button.

I can’t enrol onto a part 2 course?

To enrol onto a Part 2 course you must first complete the related Part 1 Course.

Once you have done this, navigate to the course page of the Part 2 Course and click “Take this course”. You will then need to follow the steps through the checkout and pay $5 to enrol.

If you have a discount code you can add this at checkout to access it for free.

How many times can I try an assessment?

You can complete the assessment three times. If you still haven’t passed, you will need to go back and complete the course again.

What is Teach2030?

Teach2030 is home to professional development courses and digital skills for teachers in all settings.

We are a global community of teachers upskilling their classroom practice and digital skills, improving outcomes for their learners and building their career path.

How do I get a certificate?

To receive a certificate, you must complete part 1 and part 2 of a course.

If a course doesn’t have a part 1 and part 2 , you will receive a certificate at the end of the course.

To view your certificates, visit your profile page and click on the certificate icon.

You will need to download it in order to print it.

How do I register for Teach2030?

To create a free account on Teach2030, visit our registration page by clicking here.

Or click the Login/Register button in the grey menu at the top of the page.

Then click the white button on the screen below that will appear.

Once on the sign up page, fill in the form and press “Register.” You’ll be automatically redirected to your profile page.

Top tip: Your username can be the same as your email address, making it easier to login next time. Plus, don’t forget to make your password easy to remember.

How do I login?

To login, find and click the Login/Register button in the grey menu.

This box will then popup:

Fill in your username or email address and your password underneath the Login section in white and then click the grey “login” button.

How do I enrol onto a course?

Part 1 courses

When you create an account you are automatically enrolled onto our Part 1 courses. Visit your profile page and click on any of the courses to get started.

Digital Learner or Part 1 (if you joined Teach2030 before May 2023)

To enrol onto our Digital Learner course or a Part 1 if you were not automatically enrolled, find the course, navigate to the course page and then click “Take this course”. If you are not logged in it will say “Login to enroll”. Click this to login and then you’ll be automatically enrolled onto the course you have chosen.

Visit your profile page and click on any of the courses to get started.

Repeat this process for all courses you enroll onto.

Part 2 Courses

To enrol onto a Part 2 course you must first complete the related Part 1 Course. Once you have done this, navigate to the course page of the Part 2 Course and click “Take this course”. You will then need to follow the steps through the checkout and pay $5 to enrol.

If you have a discount code you can add this at checkout to access it for free.

How do I reset my password?

If you’re logged in

Visit your profile page by clicking here and simply fill in your old password and what you’d like your new password to be then click save changes. Your password is now changed.

If you’re not logged in and have lost or can’t remember your password

To login, find and click the Login/Register button in the grey menu.

Underneath the “Login” section in white, you’ll see a button that says “Lost your Password”.

Click this and on the page you’re taken to fill in your username or email address. You’ll then be sent an email with a link. Click on that link and you’ll be taken by our website where you can set a new password.

I can’t enrol onto a part 2 course?

To enrol onto a Part 2 course you must first complete the related Part 1 Course.

Once you have done this, navigate to the course page of the Part 2 Course and click “Take this course”. You will then need to follow the steps through the checkout and pay $5 to enrol.

If you have a discount code you can add this at checkout to access it for free.

How do I use a discount code?

You may have a discount code to access a Part 2 for free. This can be inputted on the Basket page.

How do I pay for a Part 2 course?

When you have clicked on the checkout button, you will be taken to a payment page. You can pay my Paypal or credit/debit card.

Please click here to contact us if you are having trouble paying for your course.

How many times can I try an assessment?

You can complete the assessment three times. If you still haven’t passed, you will need to go back and complete the course again.

What is upskilling and why it’s important?

Upskilling is the process of learning new skills. At Teach2030, we’re always encouraging upskilling. Here’s why it’s important:

How do I upskill?

We can help you upskill in differenet ways:

What is Teach2030?

Teach2030 is home to professional development courses and digital skills for teachers in all settings.

We are a global community of teachers upskilling their classroom practice and digital skills, improving outcomes for their learners and building their career path.

Not sure what a word means? Here is our Digital Glossary

If you ever get stuck with a meaning for a word or phrase, we’ve put together a glossary of terms to help you continue your digital learning journey. If you’re interested in improving your digital skills, then why not enrol onto our Become a Digital Learner: Using Your Smartphone (Beginner).

TopicMeaning
AudioA sound
Back ButtonThe method used to exit the site
ChatbotsA chatbot is a software application used to conduct an online chat conversation via text instead of direct contact with a live human
CookiesSmall pieces of information that a website can save
Credible SourceA factually accurate website
DataA way of connecting to the internet that is paid for by the smartphone user
DownloadThe saving of a file from the internet
Drop-down barA menu of hyperlinks
Fake NewsThe deliberate lie or omission of the truth on a website
FavouritesA collection of your most visited webpages
GalleryA collection of images/videos on your device
HistoryA list of all the webpages visited
HyperlinkA method of visiting a new webpage
ImageA still picture
InputThe insertion of new information on a website
Mailing ListRegular emails sent from the same website
Pop-UpsA new webpage that opens over another one
ScreenshotThe capture of information a screen
Search EngineA way of finding new information
Sign-UpThe registration of a new account
Sign-InSigning into an account you have previously created.
WebsiteA group of related webpages
WebpageA single page on a website
VideoA moving image
UnsubscribeThe stopping of receiving emails from a mailing list
UploadThe placement of a file onto a website
URLThe webpage identity
WiFiA way of connecting to the internet wirelessly (without wires)

If you’re still having any issues and you need our help, please contact us.

Still stuck? Get in touch

Raise a help ticket

If have an existing Teach2030 account, you can raise a ticket with us and we’ll answer your question as soon as possible.

Please login or create an account to access the Customer Support Portal

Live chat

If you don’t have a Teach2030 account you can simply click the grey “Help” button which is floating in the bottom right hand corner of this page.

Alternatively, you can visit message us by visiting the Teach2030 Facebook page and get in touch via Facebook Messenger