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Help

How can we help?

Frequently asked questions

For questions relating to the changes made to Teach2030 in October 2026, please visit this help article.

How do I get a certificate?

To receive a certificate, you must complete part 1 and part 2 of a course.

If a course doesn’t have a part 1 and part 2 , you will receive a certificate at the end of the course.

Certificates cost $5. Follow the steps to complete purchase.

To view your purchased certificates, visit your profile page and click on the certificate icon.

You will need to download it in order to print it.

How do I enrol onto a course?

When you create an account you are automatically enrolled onto the Introduction to Teach2030 and digital learner courses. You will also be enrolled into any courses from your chosen learning pathway.

Visit your profile page and click on any of the courses to get started.

To enrol onto any other courses, please visit the courses page.

How do I use a discount code?

You may have a discount code to purchase a certificate. This can be inputted on the Basket page.

What is Teach2030?

Teach2030 is home to professional development courses and digital skills for teachers in all settings.

We are a global community of teachers upskilling their classroom practice and digital skills, improving outcomes for their learners and building their career path.

How do I register for Teach2030?

To create a free account on Teach2030, visit our registration page by clicking here.

Or click the ‘Sign up’ button in the top right hand corner of the website.

Once on the sign up page, fill in the form. You’ll be automatically redirected to your profile page.

Top tip: Your username can be the same as your email address, making it easier to login next time. Plus, don’t forget to make your password easy to remember.

How do I reset my password?

If you’re logged in

Visit Account Settings in the left hand menu. Input a new password on the next screen.

If you’re not logged in and have lost or can’t remember your password.

Visit teach2030.com/lost-password

Click this and on the page you’re taken to fill in your email address. You’ll then be sent an email with a link. Click on that link and you’ll be taken by our website where you can set a new password.

How do I login?

To login, find and click the Sign In button in the top right corner of the website.

Fill in your email address and your password and then click the yellow “login” button.

How many times can I try an assessment?

You can complete the assessment three times. If you still haven’t passed, you will need to go back and complete the course again.

How do I get a certificate?

To receive a certificate, you must complete part 1 and part 2 of a course.

If a course doesn’t have a part 1 and part 2 , you will receive a certificate at the end of the course.

Certificates cost $5. Follow the steps to complete purchase.

To view your purchased certificates, visit your profile page and click on the certificate icon.

You will need to download it in order to print it.

How do I enrol onto a course?

When you create an account you are automatically enrolled onto the Introduction to Teach2030 and digital learner courses. You will also be enrolled into any courses from your chosen learning pathway.

Visit your profile page and click on any of the courses to get started.

To enrol onto any other courses, please visit the courses page.

How do I use a discount code?

You may have a discount code to purchase a certificate. This can be inputted on the Basket page.

What is Teach2030?

Teach2030 is home to professional development courses and digital skills for teachers in all settings.

We are a global community of teachers upskilling their classroom practice and digital skills, improving outcomes for their learners and building their career path.

How do I register for Teach2030?

To create a free account on Teach2030, visit our registration page by clicking here.

Or click the ‘Sign up’ button in the top right hand corner of the website.

Once on the sign up page, fill in the form. You’ll be automatically redirected to your profile page.

Top tip: Your username can be the same as your email address, making it easier to login next time. Plus, don’t forget to make your password easy to remember.

How do I reset my password?

If you’re logged in

Visit Account Settings in the left hand menu. Input a new password on the next screen.

If you’re not logged in and have lost or can’t remember your password.

Visit teach2030.com/lost-password

Click this and on the page you’re taken to fill in your email address. You’ll then be sent an email with a link. Click on that link and you’ll be taken by our website where you can set a new password.

How do I login?

To login, find and click the Sign In button in the top right corner of the website.

Fill in your email address and your password and then click the yellow “login” button.

How many times can I try an assessment?

You can complete the assessment three times. If you still haven’t passed, you will need to go back and complete the course again.

Not sure what a word means? Here is our Digital Glossary

If you ever get stuck with a meaning for a word or phrase, we’ve put together a glossary of terms to help you continue your digital learning journey. If you’re interested in improving your digital skills, then why not enrol onto our Become a Digital Learner: Using Your Smartphone (Beginner).

TopicMeaning
AudioA sound
Back ButtonThe method used to exit the site
ChatbotsA chatbot is a software application used to conduct an online chat conversation via text instead of direct contact with a live human
CookiesSmall pieces of information that a website can save
Credible SourceA factually accurate website
DataA way of connecting to the internet that is paid for by the smartphone user
DownloadThe saving of a file from the internet
Drop-down barA menu of hyperlinks
Fake NewsThe deliberate lie or omission of the truth on a website
FavouritesA collection of your most visited webpages
GalleryA collection of images/videos on your device
HistoryA list of all the webpages visited
HyperlinkA method of visiting a new webpage
ImageA still picture
InputThe insertion of new information on a website
Mailing ListRegular emails sent from the same website
Pop-UpsA new webpage that opens over another one
ScreenshotThe capture of information a screen
Search EngineA way of finding new information
Sign-UpThe registration of a new account
Sign-InSigning into an account you have previously created.
WebsiteA group of related webpages
WebpageA single page on a website
VideoA moving image
UnsubscribeThe stopping of receiving emails from a mailing list
UploadThe placement of a file onto a website
URLThe webpage identity
WiFiA way of connecting to the internet wirelessly (without wires)

If you’re still having any issues and you need our help, please contact us.

Still stuck? Get in touch

Please email [email protected]